Global Data Center Partnership Network
Mogu Accelerator has formed partnerships with top global data center operators like Equinix, Digital Realty, and NTT Communications. Our servers are deployed in Tier 3+ level data centers, ensuring 99.99% hardware availability. Each data center is equipped with redundant power, networking, and cooling systems.
Localized Service Teams
Mogu Accelerator’s customer service and technical support teams are distributed across multiple time zones, providing multilingual services in Chinese, English, Japanese, and more. Users from different regions can receive timely localized support. Our average ticket resolution time is 4 hours, and customer satisfaction consistently remains above 96%.
Compliance and Data Sovereignty
Mogu Accelerator operates in jurisdictions friendly to privacy, not governed by the Five Eyes/Nine Eyes/Fourteen Eyes alliances. We strictly adhere to international data protection regulations like GDPR, ensuring the highest legal protection for user data. Users can exercise their rights to access, modify, and delete data at any time.
Social Responsibility and a fast, private internet
Mogu Accelerator actively participates in public initiatives promoting global a fast, private internet. We provide free acceleration accounts to non-profit organizations and journalists, supporting freedom of expression and information transparency. Mogu Accelerator also regularly donates to the Electronic Frontier Foundation (EFF) and open-source privacy projects, contributing to a safer and freer internet.